I am happy to write about my very positive experience with Udangudi Karupatti. Mr. Winston Prabhu responded to my enquiry with courtesy and abundant information about the product. The payment process was quick and painless. The packing was neat and secure, and additionally reinforced with plastic protection considering the ongoing monsoon season. And the despatch was super prompt, and accompanied by photos showing my order being weighed and finally packed and displaying my address ( probably to give me the chance to check my address). I had ordered the plain jaggery ( karupatti) and the medicinal herbs-infused jaggery ( puttu karipatti). The package that arrived was beautiful and aesthetic - the jaggery impeccably fitted into a traditional handwoven palm leaf basket. Both jaggeries look authentic and taste absolutely delicious. I look forward to their regular use in my kitchen. I highly recommend the product to all those looking for organic and genuine (chemical free) jaggery , and all those interested in reviving and sustaining traditional and eco-friendly production processes. I wish Mr. Winston Prabhu and his associates all success in their venture.